Chorus Group Ltd has adopted and introduced a business management system that is based upon the BS EN ISO 9001:2000 business management system model.

The management system has been developed such that it provides a series of measurable targets to ensure that the company's objectives are continually being met and maintained.

In addition to the above, all applicable senior members of staff are responsible for ensuring that the company is and can remain capable of adhering to any environmental, employment law and health, safety and welfare obligations that are necessary to support the business and our management system.

Our management system forms a sound framework within which we have established the capability of readily and effectively identifying and developing opportunities for improvement and growth through striving to identify value-added solutions, and provide the means to ensure each of our valued customers remains fully satisfied with the service that they have requested, and that their needs and expectations have been fully and satisfactorily met.

We are dedicated to continually assessing all aspects within our business management system with a view to identifying any opportunities that will enable us to improve and enhance our methods, operations and processes as and when they materialise, thus ensuring that we maintain the capability of continually meeting and surpassing our commitment towards providing total customer satisfaction.

Andrew Heaver, Managing Director